Established In 1993

We Have

22 Years

of Experience Dealing With Emergency Calls

What Our Vets Say

“We have used Kernow Message Handling Service for many years and..." Read More

Karen Walker - Practice Manager - Cliffe Veterinary Group

"We have used Kernow for several years..." Read More

Kerrin Williams - Practice Manager - Crown Vets

"Our out of hours service is a vital part of the care that we provide to our clients..." Read More

Renay Rickard RVN CVPM - Practice Manager - Kernow Veterinary Group

Veterinary Emergency Answering Service

Looking for an experienced and quality Out of Hours service designed specifically around vets?

With more than 21 years of experience?

You Just Found It!

Why Choose Us?

• We have 21 years of experience dealing with emergency calls

• We are a specialist veterinary answering service

• Have all calls answered under your own name

Our New Look!

Kernow Message Handling Service has been operating since 1993. For our 21st Birthday we have decided to refresh our company image; new logo, new website and new materials. But do not worry, we are still the dedicated Veterinary answering service we have always been, same staff and same dedicated management team.

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Our Assurances

• We will do everything we can to help you and your vets

• Our Average Answer Time is 7 Seconds

• No matter what, our office will be manned 24/7 365 days a year

Our Location

Veterinary Overflow Service

Looking for someone to help take the pressure off, and the stress out of your surgery's busy waiting room?

Do you answer the phone or do you serve the person at the desk?

We Can Help!

Back Ups Include

• Battery Back Up on all electronic systems

• Onsite generator with automatic switch over

• We have access to off road vehicles and training to drive them in all weather conditions, if our staff can't get in, we can get them in